Bankstown is the largest and most complex Emergency Medical Services base in Australia, and one of the biggest in the Southern Hemisphere. It has an operational crew of 300+ staff, three AW139 helicopters, and a state-of-the-art maintenance facility that ensures the entire fleet is always ready to respond to any mission across NSW.
More than 1,200 missions were completed from the Bankstown base in the first 12 months of operation.
The Bankstown Base also includes The ACE Training Centre, a world-class training facility with highly realistic mission simulation technology for all aeromedical crewmembers.
The purpose-built centre includes specialist medical training rooms and helicopter simulation technology such as the Helicopter Underwater Emergency Training (HUET) theatre, a virtual reality training system and full flight AW139 simulator, the only Original Equipment Manufacturer (OEM) sim in Australia.
The Bankstown Base has two dedicated Road Retrieval Ambulance crews which ensures the highest level of care no matter the location, weather or terrain, particularly to major incidents. On board each Road Retrieval Ambulance is a NSW Ambulance Critical Care Paramedic and Doctor, who are able to provide the same medical skills as a helicopter rescue response.
Road Retrieval is a capability on every Aeromedical base across NSW with a specialist standalone module of 2 x vehicles 24/7 at Bankstown helicopter base.